Privacy Policy
Currys Portal Privacy Policy
Who we are
In this Privacy Policy references to "we" and "us" are to Currys Group Limited trading as KnowHow, company number 504877, registered office 1 Portal Way, London, W3 6RS
What information we collect and how
The information we collect via this website may include:
· Any personal details you type in and submit, such as name, address, email address, etc.
· Data which allows us to recognise how you use this website. We can enhance the service if we learn about what you like and don’t like. Currys assigns a number to each user to help us personalise the service for you. This number is saved on your computer and is called a 'cookie'. It is not possible to identify a particular user by means of a Cookie alone. You can be assured of anonymity. We will not know who you are, even if we issue a Cookie. Of course if you want, you may choose not to accept or to delete the cookie that is held on your computer. The cookie is also used for anonymously recording what parts of the service you use. Overall, aggregated usage information from all our customers helps us improve the Currys Portal by showing us how different areas of the site are being used. Usage information may also be used to target advertising so you view ads, which have the most relevance for you. We also collect certain information you enter for the purpose of creating statistics. We will not link your name or address with the data we collect for statistical purposes.
· Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our site.
· E-mail addresses are required in order to register the Currys Portal’s website.
What we do with your information
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
· To process your order and to process any application for credit.
· To carry out security checks (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).
We are a subsidiary of Currys Plc and we may need to pass the information we collect to other companies within our group for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting of data, monitoring how customers use our site and issuing our emails for us.
We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone or such other means as we regard as appropriate.
Your rights
· You can ask us to update your personal information by emailing precise details of your request to [email protected]
· You can ask us not to send you future marketing communications. To do this, simply email [email protected] with your request.
· You also have the right to request a copy of any personal information we hold about you. Email your request to [email protected]There will be a charge of £10 for this service.
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to our website are subject to their own policy, which may differ from ours.
Cookies
What are Cookies? (If we use them?)
The Ingredients of a Cookie
When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.
The Currys Portal is no different, we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.
Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.
Please be aware that disabling cookies on your browser will reduce your ability to shop online with Currys Portal. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website. This would also be a common experience of reduced functionality across many websites.
To learn about how change the cookie settings for your browser on our Cookies & Your Computer page.
Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at Currys fully support. We want to ensure that you, as our valued customer, are fully aware of the use of cookies on our website, and we are proud of our reputation as a transparent and honest retailer that you can trust
Cookies & Your Computer
Cookies should be enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites.
Cookies being disabled will limit your experience of the Currys Portal and many other websites online. Remember, cookies are not harmful to your computer and our cookies on the Currys Portal do not contain any personally identifiable information. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list.
First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out what browser you are using, simply open the internet as usual, and then follow the steps below:
PC Users
On the tool bar at the top of your browser click 'Help' and choose the 'About' option from the drop down. This will tell you the browser type and version.
Mac Users
Open the internet as usual and once open, click on the Apple icon in the top left corner and choose the 'About' option. This will again tell you the browser type and version.
Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:
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Checking your settings in Internet Explorer 8 and earlier versions 1. Locate the 'Tools' tab on the menu areas of your browser. Click on this. 2. There is an option called ‘Internet Options’ on the list, select this option. 3. This should open a pop up box with lots of tabbed options. Select the ‘Privacy’ tab from the list. 4. Internet Explorer has a high, medium, low auto-adjust system for internet content handling. You can configure your own settings by clicking the advanced tab and ticking the ‘Override automatic cookie handling’ 5. Settings above Medium will disable cookies, Medium or below will enable cookies |
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Checking your settings in Mozilla Firefox 1. Locate the 'Tools' tab on the menu areas of your browser. Click on this. 2. From the list of options on the drop down menu, click on ‘Options’ 3. There should be a pop up window appear with tabs along the top. Find the ‘Privacy’ tab and select this. 4. You should now have some options for ‘Tracking’ and ‘History’. Under the ‘History’ drop down menu, select ‘Use customer settings for history’ if you wish to adjust your cookie settings. |
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Checking your settings in Google Chrome 1. Look for the spanner icon in Chrome and click on this 2. From this menu, select settings... 3. Within settings you will see tabs on the left hand side. Select the tab called ‘Under the Hood’ 4. When this page loads you will see a tab at the top called ‘Content Settings’ – select this 5. This brings up your content controls including cookie permissions – select the option you feel most comfortable with |
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Checking your settings in Safari 1. Locate the Cog icon at the top of your browser and click on this. 2. From the list of options select ‘Preferences’ 3. This should open a pop up window with several tabs along the top. From this list select the ‘Privacy’ option. 4. This will open the tab page that allows you to control the cookie settings on your browser. |
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Checking your settings in Opera 1. Click the Opera file icon in the top left hand corner of your browser. 2. From the drop down list of options, highlight ‘Settings’ and then scroll across and select ‘Preferences’. 3. This should open a pop up window with tabs along the top. Choose the ‘Advanced’ tab. 4. This shows you the advanced options. On the left hand side there is an option called ‘Cookies’ – click on this option. 5. This presents the cookie options for your use on this browser. |
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If you have another browser... Please check the help settings within your browser or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember we are not responsible for the content on external websites. If you want more information... You can visit the following website for an in-depth guide to cookies and how to control, delete and understand them. |
